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Legal information

Privacy
Notice

We explain clearly how and why personal information is handled when you contact Floriva Moss.

Last updated · 14 July 2026
01Transparency

You have the right to understand what is processed and why.

02Limited use

Information is used only for stated and necessary purposes.

03Your rights

You may contact us with access, correction or deletion requests.

Privacy notice

We handle your information
with care.

These principles apply when you submit a project enquiry or communicate with Floriva Moss.

01

Data controller

For personal data processed through this website and our communication channels, Floriva Moss acts as the data controller under Türkiye's Personal Data Protection Law No. 6698 (“KVKK”).

Privacy enquiries may be sent to florivamoss@gmail.com.

02

Information we process

During project enquiries, quotations and consultation, we may process:

  • Your name and contact details
  • Country, city and project location
  • Dimensions, venue type, photographs and project descriptions
  • Enquiry, complaint and correspondence content
  • Limited technical records required for website and form security
03

Why we process it

We use personal information to respond to enquiries, provide an initial consultation, prepare designs and quotations, arrange appointments and installation, maintain customer communication, improve our service and meet legal obligations.

Your contact information is not used for unrelated marketing without the required consent.

04

Collection and legal basis

Information may be collected through website forms, phone, WhatsApp, email and social media by automated or partially automated means.

Processing may be necessary to take steps before or perform a contract, comply with legal obligations, establish or protect a right, or pursue legitimate interests that do not override your fundamental rights. We seek consent where required.

05

Sharing and international services

Only where necessary, information may be shared with hosting, database, email and communication providers, professional advisers or authorised public bodies. We use service providers including Netlify, Supabase, Resend and Cloudflare to operate and secure the website.

We do not sell personal data. Where a service involves an international transfer, applicable KVKK transfer requirements are considered.

06

Retention and security

Information is retained only for the period needed for its purpose and any applicable legal limitation or retention period, after which it is deleted, destroyed or anonymised.

We aim to apply appropriate technical and organisational measures against unauthorised access, loss and unlawful use.

07

Cookies and website security

The website may use essential technical functions required for security and operation, including Cloudflare Turnstile bot protection. If analytics or marketing cookies are introduced later, visitors will receive further information and preference controls where required.

08

Your rights

Subject to applicable law, you may ask whether your data is processed, request access and information, learn the purpose and recipients, request correction or deletion where conditions apply, object to certain automated outcomes, and seek compensation for unlawful processing.

Requests should include enough information to identify you and understand the request.

Requests and contact

Contact us to exercise
your privacy rights.

Please include your name, contact details, the subject of your request and enough information to help us verify and respond appropriately.

florivamoss@gmail.com